Outage in Box

[Major] Issues with Public API, Logins, Preview, Classifications & Tasks

Resolved Major
June 23, 2023 - Started over 2 years ago - Lasted 28 minutes
Official incident page

Incident Report

We are investigating an ongoing issue affecting the Public API, Logins Preview, Classifications & Tasks. We will provide more information as soon as it is available. Users may experience intermittent failures or errors to the affected services.
Components affected
Box Content API Box Content Preview Box Comments and Tasks Box Preview Box Login/SSO

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/23/2023 01:16AM

This incident has been resolved and functionality has been restored to the affected services.

IDENTIFIED over 2 years ago - at 06/23/2023 01:10AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 06/23/2023 12:55AM

Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

INVESTIGATING over 2 years ago - at 06/23/2023 12:50AM

We are investigating an ongoing issue affecting the Public API, Logins Preview, Classifications & Tasks. We will provide more information as soon as it is available. Users may experience intermittent failures or errors to the affected services.

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