Outage in Box
[Outage] Issues with Box Services
Resolved MajorIncident Report
We are investigating an ongoing issue affecting Box. Users may experience errors or long load times using Box services. We will provide more information as soon as it is available.
Components affected
Box Relay Box Developer Console / Docs (developer.box.com) Box FTP Box Website Box Microsoft Online Box Content API Box Web Application Box Login/SSO Box Login/SSO Box Login/SSO Box Case Submission Workflow Box Content Preview Box Sync Box Preview Box Blog Posts and Knowledge Articles Box Apple iWork Box Uploads/Downloads Box Search Box Community Forums Box Drive Box for Salesforce Box Collaboration Box Authentication (OAuth 2.0 / JWT) Box University Box Search Box Edit / Tools Box Uploads/Downloads Box Google Apps Box Search Box Mobile-Optimized Website (m.box.com) Box Preview Box Uploads/Downloads Box NetSuite Box Webhooks Box Sharing (Shared Links) Box Email Notifications Box Admin Console & Functionality Box Governance (Retention, Legal Holds) Box Workflows and Automations Box Comments and Tasks Box Accessible Site (a.box.com)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 09/04/2025 08:00PM
After further monitoring, this incident is now considered resolved. All services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
MONITORING
11 months ago - at 09/04/2025 07:12PM
Box services have recovered. We're continuing to monitor and ensure full restoration.
MONITORING
11 months ago - at 09/04/2025 06:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 months ago - at 09/04/2025 06:33PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 months ago - at 09/04/2025 06:28PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 09/04/2025 06:23PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 09/04/2025 06:20PM
We are investigating an ongoing issue affecting Box. Users may experience errors or long load times using Box services. We will provide more information as soon as it is available.
source IsDown
Box.com service outage issues
Reports started 12 minutes before official outage was reported
Users report inability to upload, connect, or access Box.com, indicating a potential service outage.
Latest Box outages
Issues with Microsoft Office Online - 5 days ago
[Medium] Issues with Box Relay - 6 days ago
[Medium] Issues with Zip Downloads - 26 days ago
[Minor] Issues with Uploads - 27 days ago
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