Outage in Box
[Outage] Issues with Box Services
Resolved MajorIncident Report
We are investigating an ongoing issue affecting Box. Users may experience errors or long load times using Box services. We will provide more information as soon as it is available.
Components affected
Box Apple iWork Box Content Preview Box Google Apps Box Preview Box Authentication (OAuth 2.0 / JWT) Box Blog Posts and Knowledge Articles Box NetSuite Box Webhooks Box University Box Search Box Uploads/Downloads Box Uploads/Downloads Box Case Submission Workflow Box Microsoft Online Box Web Application Box Login/SSO Box Community Forums Box for Salesforce Box Drive Box Edit / Tools Box Search Box Login/SSO Box Mobile-Optimized Website (m.box.com) Box Content API Box Sync Box Developer Console / Docs (developer.box.com) Box Website Box Relay Box FTP Box Uploads/Downloads Box Workflows and Automations Box Collaboration Box Email Notifications Box Admin Console & Functionality Box Search Box Login/SSO Box Governance (Retention, Legal Holds) Box Preview Box Accessible Site (a.box.com) Box Comments and Tasks Box Sharing (Shared Links)
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 09/04/2025 08:00PM
After further monitoring, this incident is now considered resolved. All services have been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
MONITORING
about 1 month ago - at 09/04/2025 07:12PM
Box services have recovered. We're continuing to monitor and ensure full restoration.
MONITORING
about 1 month ago - at 09/04/2025 06:45PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 09/04/2025 06:33PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 09/04/2025 06:28PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 09/04/2025 06:23PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 09/04/2025 06:20PM
We are investigating an ongoing issue affecting Box. Users may experience errors or long load times using Box services. We will provide more information as soon as it is available.
source IsDown
Box.com service outage issues
Reports started 12 minutes before official outage was reported
Users report inability to upload, connect, or access Box.com, indicating a potential service outage.
Latest Box outages
[Critical] Issues with Box AI within Box Hubs - 23 days ago
[Critical] Issue with Multiple Box Services - 28 days ago
[Major] Issues with Admin Console Reports - 28 days ago
[Major] Issues with API Calls - 28 days ago
[Critical] Issues with All Files Page, API calls, Logins and Box Notes - about 1 month ago
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