Outage in BrainPOP
504 Errors playing movies in some regions
Resolved MinorIncident Report
Users in some regions may be experiencing 504 errors playing movies. We're looking into this issue with our CDN provider.
Components affected
BrainPOP iOS Apps BrainPOP Android Apps BrainPOP BrainPOP Jr. BrainPOP ELL BrainPOP Español BrainPOP FrançaisTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 07/02/2024 05:29PM
This incident has been resolved.
MONITORING
almost 2 years ago - at 07/02/2024 05:25PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 2 years ago - at 07/02/2024 04:30PM
A workaround fix was applied and is working on BrainPOP movies. We should have an update on the other products in the next 30 minutes.
INVESTIGATING
almost 2 years ago - at 07/02/2024 02:25PM
We are continuing to investigate this issue with our provider.
INVESTIGATING
almost 2 years ago - at 07/02/2024 12:55PM
Users in some regions may be experiencing 504 errors playing movies. We're looking into this issue with our CDN provider.
Latest BrainPOP outages
Partial Service Disruption – AWS Infrastructure Issue - 6 months ago
BrainPOP Service Disruption Across all Sites – Our team is working on a fix - about 1 year ago
LTI Login Errors - almost 2 years ago
404 Errors playing some movies - over 2 years ago
Site slowness and errors - over 2 years ago
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