Outage in BrainPOP
Site Performance Degradation and Intermittent Unavailability
Resolved MinorIncident Report
Summary AI Generated
BrainPOP experienced site performance degradation and intermittent unavailability affecting all platforms including the main site, BrainPOP Jr., ELL, Español, Français, and iOS apps for 2.4 hours. Users reported issues with quizzes failing to load after attempting to answer questions. The root cause was identified and a fix was implemented, restoring normal operations.
We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution.
We will provide updates as the situation develops. We apologize for the inconvenience.
Components affected
BrainPOP BrainPOP Jr. BrainPOP ELL BrainPOP Español BrainPOP Français BrainPOP iOS AppsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/12/2026 06:14PM
We have identified the root cause of this issue. A fix has been implemented and the site is operating normally. We are continuing to monitor to confirm full stability.
We will follow up with a full incident report. We apologize for the disruption.
INVESTIGATING
6 days ago - at 05/12/2026 06:11PM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 05/12/2026 03:56PM
We are investigating an issue causing the site to be slow and intermittently unavailable. This issue recurred following a brief period of recovery earlier today. Our team is actively working toward a full resolution.
We will provide updates as the situation develops. We apologize for the inconvenience.
Latest BrainPOP outages
Content and Activity Loading Degradation - 6 days ago
Service Degradation – Intermittent Availability Issues - about 1 month ago
Partial Service Disruption – AWS Infrastructure Issue - 7 months ago
BrainPOP Service Disruption Across all Sites – Our team is working on a fix - about 1 year ago
504 Errors playing movies in some regions - almost 2 years ago
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