Outage in BrainPOP
Content and Activity Loading Degradation
Resolved MajorIncident Report
Summary AI Generated
BrainPOP experienced a major service disruption affecting content loading, activity saving, and site responsiveness across all platforms including BrainPOP, BrainPOP Jr., BrainPOP ELL, BrainPOP Español, BrainPOP Français, and iOS apps. Users encountered errors, timeouts, slow loading pages, and were unable to save progress, with the service becoming completely unavailable during the incident. The issue was resolved after 53 minutes, restoring normal operations across all affected components.
We are currently investigating an issue that may be affecting some users. During this time, you may experience:
- Errors or timeouts when loading content
- Activity or progress not saving
- Pages that are slow to load or unresponsive
We are actively working to resolve this and will provide an update shortly. Thank you for your patience.
Components affected
BrainPOP BrainPOP Jr. BrainPOP ELL BrainPOP Español BrainPOP Français BrainPOP iOS AppsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/12/2026 03:04PM
BrainPOP is back online and operating normally. The issue affecting site availability has been resolved. We are continuing to monitor and will follow up with a full incident report.
We apologize for the disruption.
INVESTIGATING
6 days ago - at 05/12/2026 02:50PM
We are continuing to investigate this issue. BrainPOP is currently unavailable. Our team is actively working on a resolution and we will provide another update shortly. We apologize for the inconvenience.
INVESTIGATING
6 days ago - at 05/12/2026 02:12PM
We are currently investigating an issue that may be affecting some users. During this time, you may experience:
- Errors or timeouts when loading content
- Activity or progress not saving
- Pages that are slow to load or unresponsive
We are actively working to resolve this and will provide an update shortly. Thank you for your patience.
Latest BrainPOP outages
Service Degradation – Intermittent Availability Issues - about 1 month ago
Partial Service Disruption – AWS Infrastructure Issue - 7 months ago
BrainPOP Service Disruption Across all Sites – Our team is working on a fix - about 1 year ago
504 Errors playing movies in some regions - almost 2 years ago
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