Outage in BrandShelter

Reachability issues to ns1/ns3

Resolved Minor

December 23, 2023 - Started about 1 year ago
Official incident page

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Outage Details

We are seeing reachability issues to two name servers. ns1/ns3 , if the domain is on anycast or setup using all 5 dns server there should be no impact

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/23/2023 09:24AM

the incident have been resolved , root cause to follow after vendor report

IDENTIFIED about 1 year ago - at 12/23/2023 04:34AM

The two datacenters where the servers are located are having operations issues that is causing impact on ns1 and ns3

INVESTIGATING about 1 year ago - at 12/23/2023 04:25AM

We are seeing reachability issues to two name servers. ns1/ns3 , if the domain is on anycast or setup using all 5 dns server there should be no impact

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