Outage in BrandShelter
Reachability issues to ns1/ns3
Resolved Minor
December 22, 2023 - Started about 2 years ago
Official incident page
Official incident page
Incident Report
We are seeing reachability issues to two name servers. ns1/ns3 , if the domain is on anycast or setup using all 5 dns server there should be no impact
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 12/23/2023 09:24AM
the incident have been resolved , root cause to follow after vendor report
IDENTIFIED
about 2 years ago - at 12/23/2023 04:34AM
The two datacenters where the servers are located are having operations issues that is causing impact on ns1 and ns3
INVESTIGATING
about 2 years ago - at 12/23/2023 04:25AM
We are seeing reachability issues to two name servers. ns1/ns3 , if the domain is on anycast or setup using all 5 dns server there should be no impact
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System maintenance on 2025-07-16 08:00:00 UTC - 6 months ago
Issues with Ticket Parsing and Display for Non-Verified Users - over 1 year ago
Un-requested Password Reset Emails - BrandShelter Portal - over 1 year ago
Web Portal: Not Displaying Domain Portfolio(s) - over 1 year ago
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