Outage in BrandShelter

Monitoring Tool Reporting Discrepancies

Minor
December 02, 2025 - Started 14 days ago
Official incident page

Incident Report

We are currently addressing a side effect from a recent maintenance update that is causing older, historical domains to appear in current monitoring reports. You may see a higher than usual number of results in your reports. Please disregard any results where the WHOIS date does not match the current reporting period. We are currently implementing a fix to filter out these irrelevant results and prevent further noise in your reporting data.

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Latest Updates ( sorted recent to last )
INVESTIGATING 14 days ago - at 12/02/2025 09:00AM

We are currently addressing a side effect from a recent maintenance update that is causing older, historical domains to appear in current monitoring reports.

You may see a higher than usual number of results in your reports. Please disregard any results where the WHOIS date does not match the current reporting period. We are currently implementing a fix to filter out these irrelevant results and prevent further noise in your reporting data.

Latest BrandShelter outages

System maintenance on 2025-07-16 08:00:00 UTC - 5 months ago
Issues with Ticket Parsing and Display for Non-Verified Users - over 1 year ago
Un-requested Password Reset Emails - BrandShelter Portal - over 1 year ago
Web Portal: Not Displaying Domain Portfolio(s) - over 1 year ago
Degraded Performance on Standard Name Servers - almost 2 years ago

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