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Outage in BrandShelter

.TOP TLD Monitoring Interruption

Resolved Minor
December 02, 2025 - Started 5 months ago - Lasted 5 months
Official incident page

Incident Report

We are currently addressing an issue where the .TOP top-level domain was temporarily marked as inactive by our upstream data provider, resulting in a brief disruption to monitoring data availability. We are working with the provider to restore access and expect normal monitoring coverage to resume within the next few days. We appreciate your patience and will share updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/20/2026 06:53AM

A fix has been deployed. As a result you may see a temporary increase in monitoring results for daily, weekly and monthly reports while historical .TOP data is populated.

IDENTIFIED about 2 months ago - at 03/05/2026 12:34PM

Root cause identified and fix in progress - We are in the process of migrating our account. Once complete we will be able to re-run the reports to get any missing data. Due to the volumes, we expect this to take a few more weeks.

INVESTIGATING 4 months ago - at 01/12/2026 11:34AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 12/02/2025 09:00AM

We are currently addressing an issue where the .TOP top-level domain was temporarily marked as inactive by our upstream data provider, resulting in a brief disruption to monitoring data availability. We are working with the provider to restore access and expect normal monitoring coverage to resume within the next few days.

We appreciate your patience and will share updates as they become available.

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