Outage in Brandwatch

Listen - Searches not loading

Resolved Major
March 20, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We’re currently investigating an issue preventing searches from loading in Listen. Our team is working on a fix, and we’ll provide an update as soon as possible. Thank you for your patience and understanding.
Components affected
Brandwatch Listen
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2025 05:07PM

Our engineers have identified and fixed the issue, and Listen is fully operational again. Thank you for your patience.

IDENTIFIED about 1 month ago - at 03/20/2025 03:54PM

We’re currently investigating an issue preventing searches from loading in Listen. Our team is working on a fix, and we’ll provide an update as soon as possible.

Thank you for your patience and understanding.

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