Outage in Brandwatch
Consumer Research - Data Ingestion Delays
Resolved MinorIncident Report
We are currently experiencing delays in new data ingestion for Facebook and Instagram.
We are currently investigating the cause of this issue.
At this time, there are no available workarounds. We will share further updates as progress is made on this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 10/03/2025 04:02PM
This incident has been resolved.
IDENTIFIED
about 1 month ago - at 10/02/2025 08:17PM
We’ve identified the cause of a performance issue affecting data ingestion for Facebook and Instagram.
All existing data remains available, but new Facebook and Instagram data will be delayed while the team evaluates and determines the best way forward.
INVESTIGATING
about 1 month ago - at 10/02/2025 07:23PM
We are currently experiencing delays in new data ingestion for Facebook and Instagram.
We are currently investigating the cause of this issue.
At this time, there are no available workarounds. We will share further updates as progress is made on this issue.
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