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Outage in Brandwatch

Publish - Instagram posts fail to publish

Resolved Major
April 02, 2026 - Started about 1 month ago - Lasted 4 days
Official incident page

Incident Report

We are currently investigating an issue where Instagram posts in Publish are failing to publish. Our development team is working on a resultion. We appreciate your patience and will share updates as progress is made.
Components affected
Brandwatch Publish

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/06/2026 02:35PM

Our engineers have confirmed that the Instagram API has stabilized and the issue with Instagram posts is reported as resolved.

We thank you for your patience and we apologise for any inconvenience this may have caused.

MONITORING about 1 month ago - at 04/03/2026 10:19AM

Instagram publishing has now been restored, and posts of all types are being published successfully again.

Our engineers confirmed the issue was on Instagram’s side. We’re continuing to monitor the situation.

We thank you for your patience and apologise for any inconvenience this issue has caused.

INVESTIGATING about 1 month ago - at 04/02/2026 06:00PM

We are continuing to investigate the issue where Instagram posts in Publish are failing to go live as expected.

Based on our latest findings, this appears to be stemming from Meta’s side. Our development team is actively monitoring the situation. We are currently awaiting further updates.

We understand the impact this may have and appreciate your continued patience. We will share further updates as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 04/02/2026 08:21AM

We are currently investigating an issue where Instagram posts in Publish are failing to publish.

Our development team is working on a resultion.

We appreciate your patience and will share updates as progress is made.

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