Outage in Brandwatch
Consumer Research - Specific dashboard templates show no available queries
Resolved MinorIncident Report
We are currently investigating an issue where certain dashboard templates are not displaying any available queries.
Our team has identified that this may affect users attempting to create or apply templates, resulting in empty query selections within the dashboard setup process.
We understand the importance of this functionality and are actively working to determine the root cause. Further updates will be provided as soon as more information becomes available.
Thank you for your patience while we work to resolve this issue.
Components affected
Brandwatch Consumer Research ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 04/09/2026 02:52PM
The issue affecting dashboard templates not displaying available queries has now been resolved.
Thank you for your patience while we worked to resolve this.
IDENTIFIED
9 days ago - at 04/09/2026 02:22PM
We are currently investigating an issue where certain dashboard templates are not displaying any available queries.
Our team has identified that this may affect users attempting to create or apply templates, resulting in empty query selections within the dashboard setup process.
We understand the importance of this functionality and are actively working to determine the root cause. Further updates will be provided as soon as more information becomes available.
Thank you for your patience while we work to resolve this issue.
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