Outage in Brandwatch

Meta Channel Connection Disruption

Minor
August 14, 2025 - Started 1 day ago
Official incident page

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Outage Details

We are currently experiencing disruptions with Facebook and Instagram channel connections. Preliminary findings indicate that the issue originates from Meta’s systems. Our team is actively monitoring the situation and will provide further updates as they become available. We apologise for any inconvenience this may cause.
Components affected
Brandwatch Listen Brandwatch Consumer Research Application Brandwatch Platform (Falcon) Brandwatch Advertise Brandwatch Measure Brandwatch Benchmark Brandwatch Publish Brandwatch Engage
Latest Updates ( sorted recent to last )
MONITORING about 12 hours ago - at 08/15/2025 02:57PM

We are continuing to monitor for any further issues.

MONITORING 1 day ago - at 08/14/2025 09:53PM

Meta’s API has returned to operational status.

Our development team is actively validating end-to-end functionality and monitoring connections.

Thank you for your patience. We will update once all systems are confirmed functioning.

INVESTIGATING 1 day ago - at 08/14/2025 12:38PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 08/14/2025 12:27PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 08/14/2025 11:12AM

We are currently experiencing disruptions with Facebook and Instagram channel connections. Preliminary findings indicate that the issue originates from Meta’s systems.

Our team is actively monitoring the situation and will provide further updates as they become available. We apologise for any inconvenience this may cause.

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