Outage in Brandwatch
Brandwatch Platform currently impacted by an external outage
Resolved MinorIncident Report
The Brandwatch Platform is currently being impacted by an external outage.
As a result, you may experience:
- Support Chat system disruptions
- Data delays
- Channel disconnections
Our team is actively monitoring the situation and working to restore full functionality as soon as possible.
We’ll continue to share updates here as they become available.
Thank you for your patience.
Components affected
Brandwatch Listen Brandwatch Vizia Admin Brandwatch Benchmark Brandwatch Vizia Command Center Brandwatch Filestack API Brandwatch Influence (Paladin) Brandwatch Reviews Brandwatch Cloud Elements EU Production Brandwatch Consumer Research Application Brandwatch Influence Platform Brandwatch Data Collection Brandwatch Platform (Falcon) Brandwatch Discover Brandwatch Help Center Brandwatch Publish Brandwatch Influencer's CRM Brandwatch Consumer Research API Brandwatch Engage Brandwatch Campaigns Brandwatch Data Upload API Brandwatch Audience Brandwatch Advertise Brandwatch MeasureNeed to monitor Brandwatch outages?
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 10/21/2025 08:21AM
The issue has been fully resolved. All systems are operating normally.
Thank you for your patience.
MONITORING
17 days ago - at 10/20/2025 12:51PM
We are currently monitoring the external outages and will provide further updates when performance improves.
INVESTIGATING
17 days ago - at 10/20/2025 10:22AM
The Brandwatch Platform is currently being impacted by an external outage.
As a result, you may experience:
- Support Chat system disruptions
- Data delays
- Channel disconnections
Our team is actively monitoring the situation and working to restore full functionality as soon as possible.
We’ll continue to share updates here as they become available.
Thank you for your patience.
Latest Brandwatch outages
Query Backfills delays - about 1 hour ago
Queries and Dashboard Delays - 7 days ago
Engage Feeds Not Loading - 9 days ago
Access to Publish module currently limited - 16 days ago
Publish: Media uploading slowly and becoming stuck - about 1 month ago
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