Outage in Brandwatch

[Consumer Research, Listen & Social Media Management] Platforms Inaccessible

Resolved Minor

March 19, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

Access has largely been restored to the Platforms and our Engineering Team are monitoring the situation to ensure there are no further issues. We will continue to provide updates as more information becomes available, including progress toward resolution and any relevant workarounds. Thank you for your patience and understanding.

Components affected

Brandwatch Platform (Falcon) Brandwatch Consumer Research Application Brandwatch Influence Platform

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/19/2026 01:57PM

We greatly appreciate your patience and understanding. We are pleased to announce that the platform access incident has been resolved.

MONITORING about 1 month ago - at 03/19/2026 11:33AM

Access has largely been restored to the Platforms and our Engineering Team are monitoring the situation to ensure there are no further issues.

We will continue to provide updates as more information becomes available, including progress toward resolution and any relevant workarounds.

Thank you for your patience and understanding.

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