Outage in Brandwatch

Access to Publish module currently limited

Resolved Major
October 21, 2025 - Started 16 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware that it is not possible to access the Publish module at the moment. This also affects Settings in SMM and Engage reports. our engineers are investigating the issue.
Components affected
Brandwatch Engage

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 10/21/2025 11:43AM

This incident has been resolved.

INVESTIGATING 16 days ago - at 10/21/2025 10:54AM

We are aware of an issue affecting the Team performance reports.

Our team is currently looking into resolving this.

Many thanks for your patience in the meantime.

INVESTIGATING 16 days ago - at 10/21/2025 10:52AM

We are aware the Settings section is not working.

We are currently looking into this issue.

Many thanks for your patience in the meantime.

INVESTIGATING 16 days ago - at 10/21/2025 09:36AM

We are aware that it is not possible to access the Publish module at the moment.
This also affects Settings in SMM and Engage reports.

our engineers are investigating the issue.

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