Outage in Brandwatch

Signals - Trends not returning results

Resolved Minor

November 11, 2025 - Started 5 months ago - Lasted about 20 hours
Official incident page

Incident Report

We are currently experiencing an issue with Signals that is impacting new trends. This means they won't return any results, and new and ongoing signals won't be detected. Also any backfill changes won't be reflected in trends or signals at this time. Our Engineering teams are investigating and working to resolve this issue with urgency. Many thanks for your patience and apologies for any inconvenience caused. This status page will update as soon as we have further information to share.

Components affected

Brandwatch Consumer Research Application

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/12/2025 09:54AM

This incident has been resolved.

MONITORING 5 months ago - at 11/11/2025 04:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 11/11/2025 02:09PM

We are currently experiencing an issue with Signals that is impacting new trends. This means they won't return any results, and new and ongoing signals won't be detected. Also any backfill changes won't be reflected in trends or signals at this time.

Our Engineering teams are investigating and working to resolve this issue with urgency.

Many thanks for your patience and apologies for any inconvenience caused.

This status page will update as soon as we have further information to share.

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