Outage in Brandwatch

Listen - Module Not Loading

Resolved Major

February 20, 2026 - Started 17 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue where the Listen module is not loading as expected. Our development team is investigating and actively working on a resolution. We appreciate your patience and will share updates as progress is made.

Components affected

Brandwatch Listen

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Latest Updates ( sorted recent to last )

RESOLVED 17 days ago - at 02/20/2026 09:04PM

The issue with the Listen module not loading has been resolved.

Thank you for your patience.

INVESTIGATING 17 days ago - at 02/20/2026 08:10PM

We are currently experiencing an issue where the Listen module is not loading as expected.

Our development team is investigating and actively working on a resolution.

We appreciate your patience and will share updates as progress is made.

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