Outage in Braze
Email links for SparkPost customers serving 502s due to SparkPost incident
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
SparkPost have resolved the incident on their side. Braze has not observed any recurrence in HTTP 502 errors for click-tracked links since SparkPost implemented their fix.
We will follow up with vendor SparkPost regarding root cause details of the outage.
SparkPost has confirmed a fix has been implemented for this issue, and they are continuing to monitor. https://status.sparkpost.com/incidents/fd43ysp7l54t
Braze is continuing to monitor the situation and follow up with SparkPost. We continue observing successful requests for click-tracked links across the US region.
SparkPost, one of the vendors Braze uses for email delivery, has reported an incident causing HTTP 502 errors for click-tracked links affecting US-hosted customers. They have posted the incident to their statuspage here: https://status.sparkpost.com/incidents/fd43ysp7l54t
Braze has escalated the issue and we are awaiting further updates from SparkPost.
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