Outage in Braze

Third-party Snowflake issue impacting CDI, Currents and Dashboard

Resolved Minor

March 19, 2025 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

Third-party Snowflake is currently experiencing an issue. As a result of this outage, customers may experience an impact on various functionalities within the Braze dashboard, including Query Builder, SQL Segments, Segment Extensions, Data Sharing configuration, and certain reporting features. Customers integrating Snowflake with CDI or Currents may also experience latencies and errors during this time.

Components affected

Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Dashboard Braze Currents Braze Currents Braze Currents Braze Currents Braze Currents Braze Currents

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 03/19/2025 09:49PM

Snowflake has confirmed the incident they were experiencing is resolved. Braze can confirm all services are now healthy and working within normal operational bounds.

IDENTIFIED 12 months ago - at 03/19/2025 06:53PM

Third-party Snowflake is currently experiencing an issue. As a result of this outage, customers may experience an impact on various functionalities within the Braze dashboard, including Query Builder, SQL Segments, Segment Extensions, Data Sharing configuration, and certain reporting features.

Customers integrating Snowflake with CDI or Currents may also experience latencies and errors during this time.

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