Outage in Breach Secure Now

Delay in ESS Update After Training Completion

Resolved Minor
January 02, 2025 - Started 2 months ago - Lasted 14 days
Official incident page

Need to monitor Breach Secure Now outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Breach Secure Now, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of an issue where the Employee Secure Score (ESS) is not updating immediately for some users due to high traffic levels. This delay is expected to resolve shortly, and we will review performance enhancements to prevent future occurrences. We apologize for any inconvenience and appreciate your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/16/2025 08:15PM

The issue with the delayed updating of the Employee Secure Score (ESS) has been resolved. The ESS is now updating as expected. Thank you for your patience and understanding as we addressed this matter.

MONITORING about 2 months ago - at 01/15/2025 04:01PM

The fix for the issue with the delayed updating of the Employee Secure Score (ESS) has been deployed. We will continue to monitor the issue. Thank you for your patience.

MONITORING 2 months ago - at 01/09/2025 09:31PM

A temporary fix is in progress to address the issue with the delayed updating of the Employee Secure Score (ESS) due to high traffic levels. We expect this fix to be implemented in the next few days. Additionally, we are developing a permanent solution. We apologize for any inconvenience this may cause and appreciate your patience.

MONITORING 2 months ago - at 01/06/2025 04:25PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 01/03/2025 10:11PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 01/03/2025 03:56PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 01/03/2025 02:39PM

We are continuing to monitor for any further issues.

MONITORING 2 months ago - at 01/02/2025 10:39PM

We are aware of an issue where the Employee Secure Score (ESS) is not updating immediately for some users due to high traffic levels. This delay is expected to resolve shortly, and we will review performance enhancements to prevent future occurrences. We apologize for any inconvenience and appreciate your patience.

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3846 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook