Outage in Breach Secure Now

Delay in ESS Update After Training Completion

Resolved Minor
January 02, 2025 - Started 10 months ago - Lasted 14 days
Official incident page

Incident Report

We are aware of an issue where the Employee Secure Score (ESS) is not updating immediately for some users due to high traffic levels. This delay is expected to resolve shortly, and we will review performance enhancements to prevent future occurrences. We apologize for any inconvenience and appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/16/2025 08:15PM

The issue with the delayed updating of the Employee Secure Score (ESS) has been resolved. The ESS is now updating as expected. Thank you for your patience and understanding as we addressed this matter.

MONITORING 10 months ago - at 01/15/2025 04:01PM

The fix for the issue with the delayed updating of the Employee Secure Score (ESS) has been deployed. We will continue to monitor the issue. Thank you for your patience.

MONITORING 10 months ago - at 01/09/2025 09:31PM

A temporary fix is in progress to address the issue with the delayed updating of the Employee Secure Score (ESS) due to high traffic levels. We expect this fix to be implemented in the next few days. Additionally, we are developing a permanent solution. We apologize for any inconvenience this may cause and appreciate your patience.

MONITORING 10 months ago - at 01/06/2025 04:25PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 01/03/2025 10:11PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 01/03/2025 03:56PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 01/03/2025 02:39PM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 01/02/2025 10:39PM

We are aware of an issue where the Employee Secure Score (ESS) is not updating immediately for some users due to high traffic levels. This delay is expected to resolve shortly, and we will review performance enhancements to prevent future occurrences. We apologize for any inconvenience and appreciate your patience.

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