Outage in Breach Secure Now

Phishing Tab Accessibility Issue for Users of ESET

Minor
February 18, 2025 - Started 2 months ago
Official incident page

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Outage Details

An issue has been identified which is preventing a small percentage of partners using the ESET endpoint security solution from accessing the phishing tab in the portal. There is a workaround to whitelist our AWS URL in ESET. Partners can open a support ticket if they would like our team to guide them through whitelisting ESET. Our team is currently working on a permanent fix and will provide an update as soon as possible. Thank you for your patience.
Components affected
Breach Secure Now Simulated Phishing
Latest Updates ( sorted recent to last )
IDENTIFIED 2 months ago - at 02/18/2025 07:51PM

An issue has been identified which is preventing a small percentage of partners using the ESET endpoint security solution from accessing the phishing tab in the portal. There is a workaround to whitelist our AWS URL in ESET. Partners can open a support ticket if they would like our team to guide them through whitelisting ESET. Our team is currently working on a permanent fix and will provide an update as soon as possible. Thank you for your patience.

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