Outage in Breach Secure Now

User Screen Name Edits Not Saving

Minor
May 29, 2025 - Started 8 days ago
Official incident page

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Outage Details

We are currently investigating an issue affecting the User Edit Profile function. In some cases, the "Check Availability" feature for screen names may inaccurately indicate that a chosen name is available when it is not. If a duplicate screen name is selected, the profile update will not be saved, and the original screen name will remain unchanged. Our team is working to resolve this issue and will provide updates as they become available. Thank you for your patience.
Components affected
Breach Secure Now User Management
Latest Updates ( sorted recent to last )
INVESTIGATING 8 days ago - at 05/29/2025 02:35PM

We are currently investigating an issue affecting the User Edit Profile function. In some cases, the "Check Availability" feature for screen names may inaccurately indicate that a chosen name is available when it is not. If a duplicate screen name is selected, the profile update will not be saved, and the original screen name will remain unchanged.

Our team is working to resolve this issue and will provide updates as they become available. Thank you for your patience.

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