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Outage in Breach Secure Now

Issue with SSO Setup

Resolved Minor
September 22, 2025 - Started 7 months ago - Lasted about 1 month
Official incident page

Incident Report

An issue with SSO setup has been identified. When trying to save the SSO configuration, an error is displayed saying, “Failed to save Federated Login: Failed to save Metadata URL.” This issue only impacts new SSO setups. Existing SSO setups are still working correctly. Our team is investigating the issue and will provide updates as we learn more. Thank you for your patience and understanding.
Components affected
Breach Secure Now User Management

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/27/2025 01:57PM

This incident has been resolved.

MONITORING 7 months ago - at 09/25/2025 02:04PM

Our team has identified and resolved the issue that prevented partners from saving the Metadata URL during SSO configuration in the portal. The error message, “Failed to save Federated Login: Failed to save Metadata URL,” has been addressed, and the fix has been successfully deployed. We will continue monitoring the situation to ensure the feature remains fully operational. Thank you for your patience while we worked to resolve this.

INVESTIGATING 7 months ago - at 09/22/2025 09:33PM

An issue with SSO setup has been identified. When trying to save the SSO configuration, an error is displayed saying, “Failed to save Federated Login: Failed to save Metadata URL.” This issue only impacts new SSO setups. Existing SSO setups are still working correctly.

Our team is investigating the issue and will provide updates as we learn more. Thank you for your patience and understanding.

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