Outage in Breach Secure Now

Issue Deleting or Archiving Inactive Clients

Minor
September 29, 2025 - Started 14 days ago
Official incident page

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Outage Details

An issue is preventing the deletion or archiving of inactive clients in the portal. When attempting this action as either a Partner Admin or Support Admin, a “Status 400” error is displayed. Our team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience.
Components affected
Breach Secure Now User Management
Latest Updates ( sorted recent to last )
MONITORING 5 days ago - at 10/08/2025 03:02PM

We have implemented a permanent fix for the issue that prevented the deletion or archiving of inactive clients in the portal. The fix has been successfully deployed.

Our team is following up with partners who have open support tickets related to this issue. We will continue to monitor the platform to ensure client management remains fully operational.

Thank you for your patience while we worked to resolve this issue.

INVESTIGATING 14 days ago - at 09/29/2025 09:02PM

An issue is preventing the deletion or archiving of inactive clients in the portal. When attempting this action as either a Partner Admin or Support Admin, a “Status 400” error is displayed.

Our team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience.

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