Outage in Brightly Software
Brightly Support - Emails not being received by support team
Resolved MinorIncident Report
We are currently investigating an issue regarding emails not being received by the support team. The impacted email addresses are assetessentialshelp@brightlysoftware.com, events.support@brightlysoftware.com, and stream.support@brightlysoftware.com. If you need to email support for these products, please email support@brightlysoftware.com or call 877-655-3833. We will continue to post updates on this page and appreciate your patience while we resolve this issue.
Components affected
Brightly Software Stream Brightly Software Asset Essentials Brightly Software Event ManagerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 12/19/2023 06:58PM
The issue regarding client emails not being received by the support team has been resolved. We are now receiving emails sent to assetessentialshelp@brightlysoftware.com, events.support@brightlysoftware.com, and stream.support@brightlysoftware.com. Thank you for your patience as we worked to resolve this issue.
INVESTIGATING
over 2 years ago - at 12/19/2023 12:32AM
We are currently investigating an issue regarding emails not being received by the support team. The impacted email addresses are assetessentialshelp@brightlysoftware.com, events.support@brightlysoftware.com, and stream.support@brightlysoftware.com. If you need to email support for these products, please email support@brightlysoftware.com or call 877-655-3833. We will continue to post updates on this page and appreciate your patience while we resolve this issue.
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