Outage in Brightly Software

Unplanned Maintenance - Asset Essentials

Resolved Minor
December 13, 2024 - Started 8 days ago - Lasted about 2 hours
Official incident page

Need to monitor Brightly Software outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Brightly Software, and never miss an outage again.
Start Free Trial

Outage Details

Please be aware we are performing unplanned maintenance at 9:45am EST on Asset Essentials to resolve an issue with Assignees not showing on work orders in the mobile app. We expect no down time during this maintenance but wanted to make users aware in case of intermittent connectivity issues. Please reach out to assetessentialshelp@brightlysoftware.com if you have any questions.
Components affected
Brightly Software Asset Essentials
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 12/13/2024 04:06PM

We have completed the maintenance for this issue. If users are having issues with cached data in the mobile app, please refresh the app settings. If that doesn't resolve the issue, please logout and log back in. Please reach out to assetessentialshelp@brightlysoftware.com if you have any questions or need help.

IDENTIFIED 8 days ago - at 12/13/2024 02:32PM

Please be aware we are performing unplanned maintenance at 9:45am EST on Asset Essentials to resolve an issue with Assignees not showing on work orders in the mobile app. We expect no down time during this maintenance but wanted to make users aware in case of intermittent connectivity issues. Please reach out to assetessentialshelp@brightlysoftware.com if you have any questions.

Latest Brightly Software outages

Error when managing Events in Event Manager - 7 months ago
Users unable to access HelpDesk and Insight - 7 months ago
Users unable to log into Asset Essentials - 7 months ago
TheWorxHub - Slowness and issues with adding Work Orders - 7 months ago
Users Unable to log into Energy Manager - 8 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE