Outage in Brightly Software

Event Manager - Delay in receiving Email Notifications

Resolved Minor
May 12, 2025 - Started 26 days ago - Lasted about 7 hours
Official incident page

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Outage Details

Our team is investigating an issue where email notifications are being delayed in Event Manager. In the meantime, we recommend that your teams log into Event Manager directly to view any information you receive notifications for, rather than relying on email notifications. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.
Components affected
Brightly Software Event Manager
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 05/12/2025 08:25PM

This issue has been resolved. Thank you for your patience. Please contact events@brightlysoftware.com if you have any questions.

INVESTIGATING 26 days ago - at 05/12/2025 01:41PM

Our team is investigating an issue where email notifications are being delayed in Event Manager. In the meantime, we recommend that your teams log into Event Manager directly to view any information you receive notifications for, rather than relying on email notifications. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.

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