Outage in Brightly Software

Possible PM Generation Issue

Resolved Minor
May 19, 2025 - Started about 1 month ago - Lasted about 7 hours
Official incident page

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Outage Details

Our team is currently investigating an issue where preventive maintenance (PM) work orders may not have run as scheduled this morning in Asset Essentials. Resolving this is a top priority, and we are actively working to identify the root cause and implement a solution. Thank you for your patience.
Components affected
Brightly Software Asset Essentials
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 05/19/2025 07:28PM

This issue is now resolved and Planned Maintenance (PM) work orders should now be generated. If there are any issues please contact Support at: assetessentialshelp@brightlysoftware.com

INVESTIGATING about 1 month ago - at 05/19/2025 01:20PM

Our team is currently investigating an issue where preventive maintenance (PM) work orders may not have run as scheduled this morning in Asset Essentials. Resolving this is a top priority, and we are actively working to identify the root cause and implement a solution. Thank you for your patience.

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