Outage in Brightly Software

TheWorxhub - Latency

Resolved Minor
September 24, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is actively investigating reports of latency affecting the Location Staff Search feature and intermittent performance issues within Senior Living in TheWorxHub. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 09/24/2025 09:01PM

This incident has been resolved.

INVESTIGATING 6 days ago - at 09/24/2025 06:59PM

Our team is actively investigating reports of latency affecting the Location Staff Search feature and intermittent performance issues within Senior Living in TheWorxHub. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.

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