Outage in Brightly Software

Asset Essentials - Access issue

Resolved Minor
October 01, 2025 - Started 3 days ago - Lasted 1 day
Official incident page

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Outage Details

Our team is currently investigating an intermittent issue impacting access to Asset Essentials. In the meantime, clearing your browser cache for all time should resolve the issue. We apologize for the inconvenience and appreciate your patience.
Components affected
Brightly Software Asset Essentials
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/02/2025 06:48PM

This issue has been resolved. If further assistance is needed please reach out to Brightly Support: support@brightlysoftware.com

INVESTIGATING 2 days ago - at 10/02/2025 12:47PM

We have received reports of intermittent errors when logging into Asset Essentials. Please clear cache and cookies for "all time" to resolve this issue. We apologize for the inconvenience and appreciate your patience.

INVESTIGATING 3 days ago - at 10/01/2025 02:02PM

Our team continues to investigate an intermittent issue impacting access to Asset Essentials. Please attempt to clear cache and cookies for "all time" to resolve login errors. We apologize for the inconvenience and appreciate your patience.

INVESTIGATING 3 days ago - at 10/01/2025 12:33PM

Our team is currently investigating an intermittent issue impacting access to Asset Essentials. In the meantime, clearing your browser cache for all time should resolve the issue. We apologize for the inconvenience and appreciate your patience.

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