Outage in Brightly Software

Asset Essentials - Access issue

Resolved Minor
October 01, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Our team is currently investigating an intermittent issue impacting access to Asset Essentials. In the meantime, clearing your browser cache for all time should resolve the issue. We apologize for the inconvenience and appreciate your patience.

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 10/02/2025 06:48PM

This issue has been resolved. If further assistance is needed please reach out to Brightly Support: support@brightlysoftware.com

INVESTIGATING 29 days ago - at 10/02/2025 12:47PM

We have received reports of intermittent errors when logging into Asset Essentials. Please clear cache and cookies for "all time" to resolve this issue. We apologize for the inconvenience and appreciate your patience.

INVESTIGATING about 1 month ago - at 10/01/2025 02:02PM

Our team continues to investigate an intermittent issue impacting access to Asset Essentials. Please attempt to clear cache and cookies for "all time" to resolve login errors. We apologize for the inconvenience and appreciate your patience.

INVESTIGATING about 1 month ago - at 10/01/2025 12:33PM

Our team is currently investigating an intermittent issue impacting access to Asset Essentials. In the meantime, clearing your browser cache for all time should resolve the issue. We apologize for the inconvenience and appreciate your patience.

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