Outage in Brightly Software

Event Manager - Billing & Contact Information Issue

Resolved Minor
October 03, 2025 - Started 28 days ago - Lasted 4 days
Official incident page

Incident Report

We have identified an issue with the Contact and Billing information in Event Manager. Until this issue is resolved, we recommend avoiding edits to existing events unless absolutely necessary. This will help prevent incorrect information from being populated on events. If you do edit an existing event, please check the Contact and Billing information on the invoice and/or public calendar, and ensure the event you are editing in Event Manager is showing accurate information before saving the event.
Components affected
Brightly Software Event Manager

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/07/2025 12:26PM

This incident has been resolved.

IDENTIFIED 28 days ago - at 10/03/2025 05:59PM

We have identified an issue with the Contact and Billing information in Event Manager. Until this issue is resolved, we recommend avoiding edits to existing events unless absolutely necessary. This will help prevent incorrect information from being populated on events.

If you do edit an existing event, please check the Contact and Billing information on the invoice and/or public calendar, and ensure the event you are editing in Event Manager is showing accurate information before saving the event.

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