Outage in Brightly Software

Asset Essentials - Latency

Resolved Minor
October 20, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

Incident Report

Our team is currently investigating a latency issue with Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact assetessentialshelp@brightlysoftware.com if you have any questions.

Need to monitor Brightly Software outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/21/2025 12:15PM

This issue has been resolved. If further assistance is needed please reach out to Brightly Support: support@brightlysoftware.com

INVESTIGATING about 1 month ago - at 10/20/2025 05:20PM

Due to ongoing outages with Amazon Web Services (AWS), clients may experience slowness within Asset Essentials. Our teams are actively working with our cloud partner to resolve the issue as quickly as possible. During this time please refrain from doing mass updates, exports, or imports in Asset Essentials. We appreciate your patience and will provide updates as they become available.

INVESTIGATING about 1 month ago - at 10/20/2025 12:28PM

Due to ongoing outages with Amazon Web Services (AWS), clients may experience slowness within Asset Essentials. Our teams are actively working with our cloud partner to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as they become available.

INVESTIGATING about 1 month ago - at 10/20/2025 12:12PM

Our team is currently investigating a latency issue with Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please contact assetessentialshelp@brightlysoftware.com if you have any questions.

Latest Brightly Software outages

Asset Essentials - Access issue - about 2 months ago
TheWorxhub - Latency - about 2 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook