Outage in Brightly Software
TheWorxHub Support Chat Feature
Resolved MajorIncident Report
In Product chat functionality is not available in TheWorxHub currently. We are working to restore service, in the meantime please contact our Support team via phone at 877-363-9679 or via email at ams-support.si@siemens.com.
We apologize for any inconveniences this may cause for you.
Components affected
Brightly Software TheWorxHub - USA - Api Brightly Software TheWorxHub - USA - Healthcare Brightly Software TheWorxHub - Senior Living USA Brightly Software TheWorxHub - Senior Living CanadaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/20/2026 01:52PM
This incident has been resolved.
INVESTIGATING
3 days ago - at 08/20/2026 12:12PM
In Product chat functionality is not available in TheWorxHub currently. We are working to restore service, in the meantime please contact our Support team via phone at 877-363-9679 or via email at ams-support.si@siemens.com.
We apologize for any inconveniences this may cause for you.
Latest Brightly Software outages
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Support service disruption - about 2 months ago
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