Outage in Brightpearl

Slow performance

Resolved Minor

November 16, 2022 - Started over 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating reports of slow performance while navigating the site

Components affected

Brightpearl User Interface (UI) Brightpearl EUW Server Brightpearl USE Server

Latest Updates ( sorted recent to last )

RESOLVED over 3 years ago - at 11/16/2022 04:50PM

This incident has been resolved.

MONITORING over 3 years ago - at 11/16/2022 03:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 11/16/2022 02:47PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 3 years ago - at 11/16/2022 01:45PM

We are currently investigating reports of slow performance while navigating the site

Latest Brightpearl outages

Slow loading and allocation times - about 3 years ago

Slow Loading Times - about 3 years ago

Delay in Shopify orders downloading into Brightpearl - about 3 years ago

Channel Alerts page failing to load - about 3 years ago

Amazon Order Issue - over 3 years ago

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