Outage in Brightpearl

Slow Loading Times

Resolved Minor
January 23, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

There are several US regional accounts experiencing slow loading times when navigating in Brightpearl. We apologize for any inconvenience this has on your current workflow and appreciate your patience as we investigate this issue further.
Components affected
Brightpearl USE Server Brightpearl User Interface (UI)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/23/2023 11:22PM

This incident has been resolved.

INVESTIGATING almost 2 years ago - at 01/23/2023 08:39PM

There are several US regional accounts experiencing slow loading times when navigating in Brightpearl. We apologize for any inconvenience this has on your current workflow and appreciate your patience as we investigate this issue further.

Latest Brightpearl outages

Slow loading and allocation times - almost 2 years ago
Delay in Shopify orders downloading into Brightpearl - almost 2 years ago
Channel Alerts page failing to load - about 2 years ago
Slow performance - about 2 years ago
Amazon Order Issue - about 2 years ago

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