Outage in Brightpearl

Slow loading and allocation times

Resolved Minor

February 01, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

Need to monitor Brightpearl outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Brightpearl, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of an issue which is causing slow page loading times and order allocations for some customers. This is currently being investigated.

Components affected

Brightpearl EUW Server

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/01/2023 03:26PM

This incident has been resolved.

MONITORING about 2 years ago - at 02/01/2023 01:41PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 02/01/2023 11:39AM

We are aware of an issue which is causing slow page loading times and order allocations for some customers. This is currently being investigated.

Latest Brightpearl outages

Slow Loading Times - over 2 years ago

Delay in Shopify orders downloading into Brightpearl - over 2 years ago

Channel Alerts page failing to load - over 2 years ago

Slow performance - over 2 years ago

Amazon Order Issue - over 2 years ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3968 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook