Outage in Brillium

Zapier Integration

Resolved Minor
July 22, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We have identified and are working on addressing an issue with a Zapier integration. This issue ONLY affects Zapier connector integrations, and does not impact use of the Brillium WebAPI. We are working with the assistance of Zapier support to address the issue. A fix has already been developed and successfully tested by the QA team. We are awaiting a scheduled deployment date and will post it shortly.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/29/2022 12:36PM

At 04:00AM UTC (00:00 AM EST) the critical fixes were applied and tested successfully.

IDENTIFIED over 2 years ago - at 07/27/2022 06:25PM

A Software Maintenance update has been scheduled for Friday, July 29 at 04:00 UTC (00:00 AM EST).

This update will addresses 2 major issues:

- Zapier connector authentication failure issue
- invitations created via the Invitation WebAPI with "Send: true" does not result in an email

IDENTIFIED over 2 years ago - at 07/27/2022 05:40PM

We have identified and are working on addressing an issue with a Zapier integration. This issue ONLY affects Zapier connector integrations, and does not impact use of the Brillium WebAPI. We are working with the assistance of Zapier support to address the issue.

A fix has already been developed and successfully tested by the QA team. We are awaiting a scheduled deployment date and will post it shortly.

Latest Brillium outages

Database performance degradation for small number of customers - about 2 months ago
Assessment Authoring and Administration Access - 3 months ago
Intermittent Performance Issues - 4 months ago
Incident Investigation - almost 2 years ago
Performance Hotfix - over 2 years ago

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