Outage in Broadvoice
LATAM - ALL CLOUDS - Constraints on access to the platform.
Resolved MinorIncident Report
Details:
We have become aware of a potential issue slowness on GoContact platform at all LATAM Clouds. Our team is currently investigating to determine the cause and scope of this issue. Further updates will be provided as more information becomes available.
Initial Impact Assessment:
Slowness on GoContact platform
Actions Initiated:
- Incident Response Team engaged
- Initial diagnostics commenced
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/22/2024 02:10PM
This incident has been resolved.
IDENTIFIED
over 1 year ago - at 07/12/2024 11:11PM
Difficulties were identified with the ISP peering, the traffic was shifted away from that peer.
We're still in contact with the ISP.
INVESTIGATING
over 1 year ago - at 07/12/2024 10:56PM
Details:
We have become aware of a potential issue slowness on GoContact platform at all LATAM Clouds. Our team is currently investigating to determine the cause and scope of this issue. Further updates will be provided as more information becomes available.
Initial Impact Assessment:
Slowness on GoContact platform
Actions Initiated:
- Incident Response Team engaged
- Initial diagnostics commenced
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