Outage in Broadvoice
LATAM - ALL CLOUDS - Constraints on access to the platform.
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
Difficulties were identified with the ISP peering, the traffic was shifted away from that peer.
We're still in contact with the ISP.
Details:
We have become aware of a potential issue slowness on GoContact platform at all LATAM Clouds. Our team is currently investigating to determine the cause and scope of this issue. Further updates will be provided as more information becomes available.
Initial Impact Assessment:
Slowness on GoContact platform
Actions Initiated:
- Incident Response Team engaged
- Initial diagnostics commenced
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