Check if BT is down, official outages, user-reported issues, and outages map.
BT is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 3 incidents since started monitoring BT status in May 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official BT outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Nov 03, 2025
07:13 AM EST
|
Not Confirmed by BT
Possible Outage Indicated by User Reports
|
30 minutes |
|
Oct 29, 2025
12:08 PM EDT
|
Not Confirmed by BT
Widespread BT email login issues
Users report inability to log in, access emails across devices and browsers; email server down, l...
|
about 5 hours |
|
Oct 20, 2025
06:59 AM EDT
|
Not Confirmed by BT
Possible Outage Indicated by User Reports
|
about 1 hour |
|
Sep 03, 2025
06:34 AM EDT
|
Major
|
about 6 hours |
|
Jul 24, 2025
08:34 AM EDT
|
Not Confirmed by BT
BT landline outage affecting users
Users report inability to call from their BT landlines; error states 'number temporarily out of o...
|
about 1 hour |
|
Jul 03, 2025
11:40 AM EDT
|
Major
|
about 1 hour |
|
Jun 18, 2025
12:15 PM EDT
|
Major
|
about 16 hours |
See what users are saying about BT issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
keith - Can only access some web sites.WIFI is up and down.Had problems since Thursday.
I cannot login in to my BT invoice account. This has been repeatedly happening over the last few days..
bt wifi will not work on my iphone.
Helen - constant problems with email despite lengthy phone calls last week.
Anon - Cannot login to email, unable to validate information..
John - Cant sign in Site reports fault BT end!.
Cannot log in to my BT email account..
Martin - No Landline. There is a fault. Beginning to happen practically every week. Considering a move from BT in an effort to get a reliable service. Especally when it comes to having a landline..
Can’t access bt emails or any website says refresh thepage.
philip - Router restarted still no BTe-mail 20:15 29/10/2025 android app not updating either..
Diane - No Internet. Problem with you view and TV not working properly.
Cannot access BT email in Watford, Hertfordshire.
Peter - Unable to access e mails site unavailable.
Andrew - cannot access my emails and dislike ee.
Paul - Try and login to email but just get the 'hmmm cant reach that page' message.
Brian - BT email has not been working for over an hour.
Safari can’t access server.
Heather - Have been unable to access my bt account or emails since about 5.30 this evening on any of my devices..
Can't get into my BT email for meeting online tonight..
bt app not working and not able to log into btmail..
Sue - can't access bt or emails.
Bev - BT.com fine, but clicking on email link it says ; Hmmm… can't reach this page Check if there is a typo in prod-btemailauth.bt.com. DNS_PROBE_FINISHED_NXDOMAIN.
paul - unable to logon to bt email always seem to be problems here.
I cannot log into my emails. The links to it login page are coming up as faulty , with page cannot be reached message..
not able to get email login page.
BT email not working. On entering the normal email login URL (https://email.bt.com/), I just get a message ... "page cannot be reached ... taking too long to respond". Basically I cannot access email!.
Pete - BT email web product will not load - "cannot be reached".
hazey - Cannot access BT email log in, is BT email down. Thank you.
SE - BT Login page not working for email, My BT etc No acknowledgement of service outages, no estimate of duration.
Julia - Is BT down again, cannot get on my email site with BT. Might have to change my email address as this keeps happening, fed up!.
Global telecommunications service providing API access and a dashboard for managing operations across Europe, North America, the United Kingdom, India, and the United Arab Emirates.
Monitoring BT since May 2025
Tracking 25 BT services and regions
7 incidents in 2025
IsDown is a status page aggregator that monitors if BT and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when BT, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of BT (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of BT's 25 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BT and other services.
IsDown checks BT official status page for major/minor outages or downtimes. A major outage is when BT experiences a critical issue that severely affects one or more services/regions. A minor incident is when BT experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a BT outage, we send you an alert and update your dashboard and status page.
BT and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in BT status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors BT and all their 25 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor BT but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from BT and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of BT and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is BT down?'
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While Downdetector relies on user-submitted reports to detect BT outages, IsDown monitors BT's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official BT status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including BT in a single dashboard. | ||
| Instant BT outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of BT official status and user-reported issues. | ||
| Maintenance feed for BT | ||
| Granular alerts filtering by BT components and regions. |
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BT isn't down. You can check BT status and incident details on the top of the page. IsDown continuously monitors BT official status page every few minutes. In the last 24 hours, there were 0 outages reported.
BT is currently operational. You can check BT status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of BT being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the BT official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
BT last outage was on September 03, 2025 with the title "Investigating reports of delays on inbound email"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor BT and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if BT is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about BT's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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