Outage in Bugfender

Dashboard and API are slow

Resolved Minor
November 18, 2024 - Started 6 months ago
Official incident page

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Outage Details

We're experiencing an overload and are currently looking into the issue.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/18/2024 03:33PM

This incident has been resolved.

MONITORING 6 months ago - at 11/18/2024 01:29PM

The incident has been resolved. We will continue to closely monitor performance over the next hours.
We're sorry for the inconvenience caused.

MONITORING 6 months ago - at 11/18/2024 01:22PM

We have implemented a fix and response times and error rates are getting better.

IDENTIFIED 6 months ago - at 11/18/2024 01:10PM

We identified the source of the problem and are currently working on a solution.

INVESTIGATING 6 months ago - at 11/18/2024 12:37PM

We are still investigating the issue. Dashboard access, API calls, and log ingestion are slower than usual and sometimes throw errors. We will continue to post updates as soon as we learn more.

INVESTIGATING 6 months ago - at 11/18/2024 11:34AM

We're experiencing an overload and are currently looking into the issue.

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