Outage in Bugfender

API is unavailable

Resolved Minor
March 24, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We're experiencing an outage and are currently looking into the issue.
Components affected
Bugfender Log ingestion API
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/24/2025 03:57PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/24/2025 03:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/24/2025 03:02PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/24/2025 02:14PM

The dashboard is operational.

Our log processing infrastructure is running behind due to a database migration that is taking longer than planned. This is causing that the logs sent to our servers are not shown in the dashboard. No logs have been lost, they will be sent by end-user devices as soon as the API is back up.

We're working on a prompt resolution.

INVESTIGATING about 1 month ago - at 03/24/2025 02:08PM

We're experiencing an outage and are currently looking into the issue.

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