Outage in Built Technologies

Built Services Degraded Due to Core Vendor Outage

Resolved Minor
July 30, 2024 - Started 5 months ago - Lasted about 18 hours
Official incident page

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Outage Details

An outage at AWS, a core Built vendor, is causing loading issues for some users across the Built platform. At this time we do not have an estimated time for resolution. Refreshing any pages with loading issues may help to overcome the issue, though data reflected in Built may still be delayed. We will provide updates as we have them, and we apologize for any inconvenience this may cause.
Components affected
Built Technologies Notifications Built Technologies Partner Service Integrations Built Technologies Built Marketplace Integrations Built Technologies Mobile Applications Built Technologies Project Administration Built Technologies Payments Built Technologies Accounting and Draw Processing Built Technologies Inspection and Progress Reporting Built Technologies Procore - Quickbooks Online Bridge Built Technologies Insights Reporting Built Technologies Authentication and User Management Built Technologies Authentication and User Management Built Technologies Lien waivers
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/31/2024 04:29PM

Systems are fully recovered. Data is confirmed to be up to date.

MONITORING 5 months ago - at 07/31/2024 04:24AM

We’re starting to see recovery in our systems and are verifying the integrity of our data. Expect reporting for data entered between 5pm CT and 11pm CT to be delayed.

MONITORING 5 months ago - at 07/30/2024 11:11PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 07/30/2024 10:53PM

An outage at AWS, a core Built vendor, is causing loading issues for some users across the Built platform. At this time we do not have an estimated time for resolution. Refreshing any pages with loading issues may help to overcome the issue, though data reflected in Built may still be delayed.

We will provide updates as we have them, and we apologize for any inconvenience this may cause.

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