Outage in Butler
Increased error rates in extraction results API
Resolved Minor
January 19, 2022 - Started about 4 years ago
Official incident page
Official incident page
Incident Report
Extraction results endpoint was noticed to erroneously return an empty API response for doc types that underwent a deep train. Root cause has been identified, and a fix is in the process of being deployed
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 01/19/2022 05:27PM
Fix has been deployed
IDENTIFIED
about 4 years ago - at 01/19/2022 04:59PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 4 years ago - at 01/19/2022 04:58PM
Extraction results endpoint was noticed to erroneously return an empty API response for doc types that underwent a deep train. Root cause has been identified, and a fix is in the process of being deployed
Latest Butler outages
Increased error rates in Eve responses - over 2 years ago
Custom Model Extraction Failure - over 3 years ago
Degraded performance while extracting documents - almost 4 years ago
Cloud Provider Outage - about 4 years ago
UI Login Issues - over 4 years ago
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