Outage in Butler

Cloud Provider Outage

Resolved Minor
December 07, 2021 - Started about 3 years ago
Official incident page

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Outage Details

Our cloud infrastructure provider is having a major outage and our services have been impacted. We are seeing increased error rates to our extraction API. We are investigating mitigations and workarounds along with monitoring their status.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/08/2021 12:14AM

All systems back to operating as normal

MONITORING about 3 years ago - at 12/07/2021 09:07PM

We're seeing decreased error rates, we're monitoring to ensure it continues going down

INVESTIGATING about 3 years ago - at 12/07/2021 06:08PM

Currently noticing highly elevated error rates - causing significant failures in API responses. Investigating mitigations

INVESTIGATING about 3 years ago - at 12/07/2021 05:59PM

Our cloud infrastructure provider is having a major outage and our services have been impacted. We are seeing increased error rates to our extraction API. We are investigating mitigations and workarounds along with monitoring their status.

Latest Butler outages

Custom Model Extraction Failure - about 2 years ago
UI Login Issues - over 3 years ago

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