Outage in Butler

UI Login Issues

Resolved Minor
August 31, 2021 - Started over 3 years ago
Official incident page

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Outage Details

One of the service providers we rely on for authentication, Auth0, is currently experiencing a minor outage. This may cause login to fail in some cases. We are monitoring the situation, and will update this page as soon as it's been resolved. We apologize for any inconvenience. API Token based REST API calls remain unaffected.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 08/31/2021 09:18PM

This incident has been resolved.

MONITORING over 3 years ago - at 08/31/2021 08:42PM

Underlying issue has been fixed on our service provider. We're monitoring to ensure UI logins are unaffected

IDENTIFIED over 3 years ago - at 08/31/2021 08:37PM

One of the service providers we rely on for authentication, Auth0, is currently experiencing a minor outage. This may cause login to fail in some cases. We are monitoring the situation, and will update this page as soon as it's been resolved. We apologize for any inconvenience.

API Token based REST API calls remain unaffected.

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