Outage in bvoip
Issue with Accounts on UKCLOUD04
Resolved Minor
December 12, 2024 - Started 11 months ago
- Lasted about 1 hour
Incident Report
We have reports of issues with customers based on UKCLOUD04. We are investigating
Components affected
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Latest Updates ( sorted recent to last )
11 months ago - at 12/12/2024 10:36AM
We have reports of issues with customers based on UKCLOUD04. We are investigating
11 months ago - at 12/12/2024 10:50AM
We are working with our infrastructure / data center vendor in the UK to investigate what looks like an network level issue
11 months ago - at 12/12/2024 11:07AM
We have confirmed with our vendor all physical infrastructure is working properly and they are now investigating the networking and routing
11 months ago - at 12/12/2024 11:25AM
We are still in a live conference call with our UK infrastructure / data center vendor as they are investigating
11 months ago - at 12/12/2024 11:30AM
We have successfully switched traffic to a secondary connection to the infrastructure in question. All systems are coming back online. We will confirm once it's 100%
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