A power-related issue at the Los Angeles data center caused the LACLOUD05 cluster to become unreachable, affecting the Cloud PBX Platform for 1 hour. The data center vendor identified and resolved the power problem, after which affected accounts were brought back online.
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Our systems are reporting a cluster in our Los Angeles data center has stopped responding. We are investigating
We have confirmed we can not reach LACLOUD05. We have reached out to our data center vendor in Los Angeles to investigate
Our data center vendor has confirmed a power related issue. They are working on restoring.
It looks like the power issue has been corrected. We are bringing back the affected accounts online now. Will provide more updates shortly
All affected accounts based out of our Los Angeles data center are fully operational. If you need any help, feel free to contact our support team.
LACLOUD05 is reporting as unreachable again. Contacting our vendor again
This was a second power event in Los Angeles which mimics the original incident earlier. Power has been restored. We are bringing affected accounts online again.
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