Outage in bvoip

Toronto SBC Issue - Remote Phones & Devices

Resolved Minor
January 24, 2025 - Started about 2 months ago - Lasted 8 minutes

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Outage Details

We have an issue with our SBC platform which handles all remote device connections out of Toronto. We have made a change to re-route traffic to an alternative location for this service. Your physical phones (if using modern templates) should move on their own. If not, you may need to power cycle the device to force that behavior
Components affected
bvoip SBC Layer
Latest Updates ( sorted recent to last )
about 2 months ago - at 01/24/2025 01:22PM

We have an issue with our SBC platform which handles all remote device connections out of Toronto. We have made a change to re-route traffic to an alternative location for this service. Your physical phones (if using modern templates) should move on their own. If not, you may need to power cycle the device to force that behavior

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