Outage in bvoip

Dallas SBC Issue - Physical Device Registration

Resolved Minor
March 12, 2025 - Started 8 months ago - Lasted 44 minutes

Incident Report

Last night, we performed system maintenance to migrate and upgrade our Session Border Controller systems in Dallas. We are seeing that that system is not working properly according to our monitoring tools. We have reverted to the original systems and simply waiting on DNS propagation to take effect. Most devices on modern templates are preconfigured to automatically re-register to other data centers. This issue only applies to physical devices and phones and how they connect back remotely to each account. If you need any assistance, please contact bvoip support
Components affected
bvoip Cloud PBX Platform

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Latest Updates ( sorted recent to last )
8 months ago - at 03/12/2025 02:14PM

Last night, we performed system maintenance to migrate and upgrade our Session Border Controller systems in Dallas. We are seeing that that system is not working properly according to our monitoring tools. We have reverted to the original systems and simply waiting on DNS propagation to take effect. Most devices on modern templates are preconfigured to automatically re-register to other data centers. This issue only applies to physical devices and phones and how they connect back remotely to each account. If you need any assistance, please contact bvoip support

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