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Outage in bvoip

Chicago Proxy Outage

Resolved Minor
March 20, 2025 - Started about 1 year ago - Lasted 24 minutes

Incident Report

We received reports from customers in the Chicago region that some Polycom and Cisco devices were not properly connecting. This is due to those devices only having the primary proxy as an option, so they did not fail over automatically to a backup.

We've identified the root cause and the issue should be resolved in the next 10-15 minutes.
Components affected
bvoip SBC Layer

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about 1 year ago - at 03/20/2025 02:28PM

We received reports from customers in the Chicago region that some Polycom and Cisco devices were not properly connecting. This is due to those devices only having the primary proxy as an option, so they did not fail over automatically to a backup.

We've identified the root cause and the issue should be resolved in the next 10-15 minutes.

The Status Page Aggregator with Early Outage Detection

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